Note: TAG Luggage -Any questions regarding luggage purchased from Macy’s, we apologize but TAG-(Tactical Assault Gear Store) is not affiliated with TAG Luggage. The company you are looking for is Olivet International. They can be reached at 1-800-856-9119. LC Industries and Tactical Assault Gear Store is not affiliated with Olivet Luggage. We are experiencing some issues with the websites and the sites are currently down. We apologize for any inconvenience this may cause and thank you for your patience.