TAG by LCI stands behind everything we make with an unconditional lifetime guarantee. If it’s worn out or unserviceable for any reason, we will repair or replace it for free – NO QUESTIONS ASKED!!!
TAG reserves the right to inspect all returned merchandise and make a determination on repair or replacement.
TAG by LCI Shipping Policy:
All orders will be paid for at time of order.
All orders shipping to the continental United States will be charged a one time shipping and handling fee of $4.99 per order. These orders will be shipped FedEx or UPS ground.
All orders shipping to an APO/FPO address or a PO Box will be charged a one time shipping and handling fee of $4.99 per order. These orders will be shipped USPS Priority Mail.
Standard shipping costs DO NOT apply to shipments going to Hawaii, Alaska, Puerto Rico, or any other US Territory off the main land. Additional costs will be calculated and charged at the time of shipment.
If you would like to request expedited shipping for your order, please contact TAG Customer Service by calling 1-888-890-1199. We will do our best to accommodate any requests that we can. Extra charges may apply.
International shipments: International customers are responsible for all duties, taxes, and full freight from the point of origin. TAG by LCI will make every effort to consolidate into as few shipments as possible to minimize freight costs.
TAG by LCI is not responsible for lost, stolen, or damaged packages.
If your items are in stock, your order will ship Monday-Friday, within 1-3 business days of order placement.
Occasionally, stock is depleted and your order will go to backorder status. TAG will ship all in stock items immediately, and fulfill the backorder once stock becomes available unless otherwise requested to hold and ship complete.
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Customer Service Hours: M-F 7:30 am - 4:00pm EDT Saturday - Closed Sunday - Closed